Terms of service
SARWAT STUDIO
Last Updated: March 1, 2026
OVERVIEW
Welcome to SARWAT STUDIO. These Terms of Service (the "Terms") govern your use of our online store, website, and mobile application (collectively, the "Services").
Throughout these Terms, "we," "us," and "our" refer to SARWAT STUDIO. We use Shopify to power our e-commerce platform.
These Terms, together with our Privacy Policy and Return & Refund Policy, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. ACCESS & ACCOUNT
1.1 Age Requirement
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. If you are under 18, you may use our Services only with the involvement of a parent or guardian.
1.2 Account Information
To purchase products, you must provide:
- Email address
- Billing and shipping addresses
- Payment information
- Contact details
You warrant that all information provided is accurate, current, and complete.
1.3 Account Security
You are responsible for:
- Maintaining the confidentiality of your password
- All activity under your account
- Notifying us immediately of unauthorized access
Do not share your account credentials. You may not transfer or assign your account to another person.
2. OUR PRODUCTS
We strive to display our products accurately. However:
- Colors & Appearance: May vary due to device settings or display calibration
- Product Descriptions: Subject to change without notice
- Availability: We reserve the right to limit quantities or discontinue products at our discretion
We do not warrant that product appearance will exactly match online depictions.
3. ORDERS
3.1 Placing an Order
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason.
Your order is accepted only when:
- We send order confirmation
- We receive and process your payment
3.2 Order Cancellation
Once an order is placed, it enters production immediately and cannot be cancelled.
Please review your order carefully before submitting, including:
- Item details (size, color, design)
- Shipping address
- Contact information
3.3 Order Rejection
If we decline or cancel an order, we will notify you using the contact information provided.
3.4 Returns & Exchanges
Your purchases are subject to return or exchange only as described in our Return & Refund Policy.
3.5 Personal Use Only
You warrant that purchases are for personal or household use, not for commercial resale or export.
4. PRICING & PAYMENT
4.1 Prices
- Prices may change without notice
- The price charged is the price in effect when your order is placed (as shown in your order confirmation)
- Prices do not include: Taxes, shipping, handling, customs, or import charges (unless stated)
- Prices may differ from physical stores or third-party sellers
4.2 Promotions
Promotional offers may have separate terms that govern if there is a conflict with these Terms.
4.3 Payment Information
You agree to:
- Provide current, complete, and accurate payment information
- Promptly update your account details (email, payment card)
- Authorize charges to your payment method
You warrant that:
- You are authorized to use the payment method provided
- Your payment provider will honor all charges
5. SHIPPING & DELIVERY
5.1 Delivery Times
All delivery times are estimates only and are not guaranteed.
5.2 Delays
We are not liable for shipping delays caused by:
- Carriers
- Customs processing
- Weather or natural disasters
- Events outside our control
5.3 Risk of Loss
Once products are transferred to the carrier, title and risk of loss pass to you.
Full details: See our Shipping & Delivery Policy.
6. INTELLECTUAL PROPERTY
6.1 Ownership
All content on our Services is owned by SARWAT STUDIO, our affiliates, or licensors, including:
- Trademarks, logos, brand names
- Text, images, graphics, videos
- Product descriptions and reviews
- Website design and layout
Protected by copyright and other intellectual property laws.
6.2 Permitted Use
You may use our Services for personal, non-commercial use only.
6.3 Prohibited Use
You may NOT:
- Reproduce, distribute, or modify any content
- Create derivative works
- Publicly display or perform content
- Download, store, or transmit materials without written consent
Unauthorized use may violate intellectual property laws.
6.4 Trademarks
- "SARWAT STUDIO," our logos, product names, and slogans are our trademarks
- Shopify's trademarks remain property of Shopify
- Other trademarks belong to their respective owners
You may not use any trademarks without prior written permission.
7. THIRD-PARTY TOOLS
We may provide access to third-party tools (e.g., payment processors, social media integrations).
We provide these tools "AS IS" and "AS AVAILABLE" without:
- Warranties
- Endorsements
- Guarantees
Use of third-party tools is at your own risk and subject to their terms.
8. THIRD-PARTY LINKS
Our Services may link to third-party websites (e.g., social media, shipping carriers).
We are NOT responsible for:
- Content or accuracy of third-party sites
- Your interactions with third parties
- Purchases made through external sites
Review third-party policies before engaging with them.
9. RELATIONSHIP WITH SHOPIFY
SARWAT STUDIO is powered by Shopify Inc., which enables us to provide the Services.
Important Clarifications:
- Sales are directly with SARWAT STUDIO, not Shopify
- Shopify is not responsible for products, services, or transactions
- You release Shopify from all claims arising from your transactions with us
Your use of the Services is subject to Shopify's platform terms.
10. PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
Key Points:
- We collect, use, and protect your data as described in our Privacy Policy
- Shopify also collects data (see Shopify Privacy Policy)
- Information may be transmitted to countries outside your residence
By using our Services, you acknowledge reading and understanding these privacy policies.
11. FEEDBACK
If you submit ideas, suggestions, reviews, or other content ("Feedback"):
You grant us a perpetual, worldwide, royalty-free license to:
- Use, reproduce, modify, and publish Feedback
- Distribute and display Feedback in any medium
- Use for commercial purposes
You represent that:
- You own or have rights to the Feedback
- Feedback complies with these Terms
We may:
- Monitor, edit, or remove Feedback
- Remove content that is unlawful, offensive, or violates rights
We are NOT obligated to:
- Keep Feedback confidential
- Pay compensation for Feedback
- Respond to Feedback
12. ERRORS & INACCURACIES
Our Services may occasionally contain:
- Typographical errors
- Inaccurate product descriptions
- Pricing errors
- Incorrect availability information
We reserve the right to:
- Correct errors or omissions
- Update or change information
- Cancel orders if information is inaccurate
This applies even after you submit your order.
13. PROHIBITED USES
You may use our Services only for lawful purposes.
You MAY NOT:
❌ Use for unlawful or malicious purposes
❌ Violate any laws or regulations
❌ Infringe intellectual property rights
❌ Harass, abuse, or harm anyone
❌ Transmit false or misleading information
❌ Send spam or advertising
❌ Impersonate another person
❌ Upload viruses or malicious code
❌ Collect personal information of others
❌ Interfere with security features
❌ Hack or exploit the Services
We reserve the right to suspend or terminate your account if you violate these Terms.
14. TERMINATION
14.1 By Us
We may terminate your access to the Services at any time without notice.
14.2 Your Obligations
You remain liable for all amounts due up to the termination date.
14.3 Survival
Provisions that should survive termination will continue to apply, including:
- Intellectual property rights
- Feedback licenses
- Warranty disclaimers
- Limitation of liability
- Indemnification
- Governing law
15. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW:
The Services and all products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including:
❌ Merchantability
❌ Fitness for a particular purpose
❌ Durability
❌ Title
❌ Non-infringement
We do NOT guarantee:
- Uninterrupted, timely, or error-free service
- Accuracy or completeness of information
- Results from using the Services
Your use is at your own risk.
Some jurisdictions do not allow certain warranty disclaimers, so these exclusions may not apply to you.
16. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW:
SARWAT STUDIO, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, and service providers WILL NOT BE LIABLE for:
❌ Direct, indirect, incidental, or consequential damages
❌ Lost profits, revenue, savings, or data
❌ Replacement costs
❌ Injury, loss, or claims arising from your use
This applies even if we were advised of the possibility of such damages.
Some jurisdictions do not allow liability limitations, so these may not apply to you.
17. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SARWAT STUDIO, Shopify, and our affiliates from:
- Losses, damages, or claims (including attorney's fees)
- Arising from your breach of these Terms
- Your violation of any law or third-party rights
- Your use of the Services
We may control the defense at your expense. You must cooperate with us.
18. SEVERABILITY
If any provision of these Terms is unlawful or unenforceable:
- That provision will be enforced to the fullest extent permitted
- The unenforceable portion will be severed
- Remaining provisions will remain in effect
19. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and SARWAT STUDIO.
This supersedes all prior agreements or communications.
Our failure to enforce any right does not constitute a waiver of that right.
20. ASSIGNMENT
You May NOT:
- Assign or transfer these Terms
- Transfer your rights or obligations
Any attempted assignment is null and void.
We May:
- Assign or transfer these Terms and our rights without your consent
21. GOVERNING LAW
These Terms are governed by the laws of Pakistan.
You consent to venue and jurisdiction in the courts of Lahore, Pakistan.
22. HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect their meaning.
23. CHANGES TO THESE TERMS
We may update these Terms from time to time.
We will:
- Post the updated Terms on our website/app
- Update the "Last Updated" date
- Notify you of material changes as required by law
Your continued use after changes constitutes acceptance of the updated Terms.
Check this page periodically for updates.
24. CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: support@sarwatstudio.com
WhatsApp: +92 333 4749868
Phone: +92 333 4749868
Postal Address:
SARWAT STUDIO
170 L Block, DHA Rahbar
Lahore 54000, Pakistan
Support Hours:
Monday–Sunday, 10:00 a.m.–6:00 p.m. (Pakistan Standard Time)
Business Details:
Trading Name: SARWAT STUDIO
Business Address: 170 L Block, DHA Rahbar, Lahore 54000, Pakistan
Business Registration: Sole proprietorship registered in Lahore, Pakistan
VAT Number: Not applicable (we do not collect VAT at this time)